
AI-Powered Itsm Masterclass: The New Frontier!
Published 1/2025
MP4 | Video: h264, 1920×1080 | Audio: AAC, 44.1 KHz
Learn how to leverage AI to optimize and transform ITSM processes and IT operations.
What you’ll learn
Understand the foundations of AI including its evolution and real-world impact.
Insights into the different types of AI and the core technologies that enable AI applications.
Understand how AI transforms IT operations through automation, prediction, and optimization.
Understand the fundamental differences between AI powered automation and traditional automation.
The ability to apply AI concepts and use cases to your own environments and job roles
Identify and Apply Core AI Technologies in ITSM
Analyze the Impact of AI on Traditional IT Operations
Explore how AI enhances ITSM Processes
Requirements
Foundational knowledge and familiarity with IT operations, willingnesss to explore new approaches in ITSM
Description

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