Build Rapport And Trust With Overseas Buyers To Boost Sales

Build Rapport And Trust With Overseas Buyers To Boost Sales
Published 1/2025
MP4 | Video: h264, 1920×1080 | Audio: AAC, 44.1 KHz

Achieve more sales through deeper connections with overseas buyers in sales meetings, negotiations, calls or trade shows

What you’ll learn

 Use techniques to learn how to build rapport and gain the trust of overseas buyers and recognize how they make purchasing decisions, wherever they’re from.

 Learn how to conduct effective meetings, ask the right questions, and use psychological triggers to boost sales with your overseas buyers.

 Create stronger connections when communicating with your overseas buyers, during cold sales calls or when sending emails.

 Overcome the anxiety of meeting strangers at industry networking events and learn how to approach potential buyers and master small talk with them.

Requirements

Anyone with basic domestic or international sales experience. Or those who are interested in launching their career in sales.

Description

Overview

Section 1: Introduction: What is Rapport

Lecture 1 Introduction to Course

Lecture 2 Self-Introduction

Lecture 3 My Early Encounters with Building Rapport and Earning Trust

Lecture 4 Why Building Rapport Matters So Much in Sales

Lecture 5 Overview of the Course

Section 2: Building Rapport & Trust and Understanding Purchasing Decisions Across Cultures

Lecture 6 Introduction

Lecture 7 Rapport, Trust and Purchasing Decisions according to Communication Style

Lecture 8 Rapport, Trust and Purchasing Decisions according to Relationships

Lecture 9 Rapport, Trust and Purchasing Decisions according to Perception of Time

Lecture 10 Rapport, Trust and Purchasing Decisions according to Hierarchy

Lecture 11 Rapport, Trust and Purchasing Decisions according to Confrontational Style

Lecture 12 Rapport, Trust and Purchasing Decisions according to Decision-making Style

Section 3: Building Rapport and Trust During Sales Meetings with Overseas Buyers

Lecture 13 Introduction

Lecture 16 Common Mistakes During Sales Meetings

Lecture 19 How to Ask Good Rapport Building Questions

Lecture 20 How to Make a Rapport Building B2B Sales Pitch

Lecture 21 How to Leverage Psychological Triggers to Boost Sales

Section 4: Building Rapport and Trust in Cold Sales Calls and Emails

Lecture 22 Introduction

Lecture 23 Choosing Between Cold Calls and Cold Emails

Lecture 24 Why Building Rapport During Phone Calls is Tricky but Important

Lecture 27 The Importance of the First 3 Minutes of a Cold Sales Call

Lecture 28 Maintaining Their Attention After the First Critical 3 Minutes of the Call

Lecture 29 Common Mistakes When Making Cold Sales Calls

Lecture 30 The Perils of Sending Cold Sales Emails

Lecture 31 How to Personalize a Cold Sales Email that Builds Rapport

Lecture 32 How to Use Email Etiquette to Build Rapport and Trust with Your Prospect

Section 5: Building Rapport and Trust When Negotiating with Overseas Buyers

Lecture 33 Introduction

Lecture 34 Building Rapport and Trust in International Negotiations

Lecture 35 Main Causes if Cross-Cultural Negotiations Failures

Lecture 36 Differences in the Role of Relationship in Negotiations Across Cultures

Lecture 37 Differences in Negotiations According to the Level of Formality

Lecture 38 Differences in Negotiations According to the Level of Risk Tolerance

Lecture 39 Differences in Negotiations According to Emotional Expression

Lecture 40 Understanding How the Concept of BATNA is Interpreted in Different Cultures

Lecture 41 Taking Advantage of Anchoring in International Business Negotiations

Section 6: Building Rapport and Trust at International Trade Shows

Lecture 42 Introduction

Lecture 43 Why Building Rapport and Trust at Trade Shows is Crucial

Lecture 46 How to Approach Visitors at Your Trade Show Booth

Lecture 49 Beware of Trade Shows Sidekicks

Section 7: Building Rapport and Trust at International Conferences

Lecture 50 Introduction

Lecture 51 Preparing Before the Conference

Lecture 52 Knowing How to Optimize Your Attendance in Conference Sessions

Lecture 53 Leveraging Conference Meals and Coffee Breaks

Lecture 54 Networking on Social Media During the Conference

Lecture 55 Following Up With Everyone After the Conference

Section 8: Building Rapport and Trust During Industry Networking Events

Lecture 56 Introduction

Lecture 57 The Benefits of Having Good Networking Skills

Lecture 58 Entering a Networking Event and Approaching Strangers

Lecture 59 How to Choose and Join the Groups You Wish to Approach

Lecture 60 Knowing When to Hand Out Business Cards

Lecture 61 How to Do a Proper Self-Introduction

Lecture 62 How to Engage in Small Talk Properly

Lecture 63 Using the Right Body Language When Making Small Talk at a Networking Event

This course is designed for anyone looking to boost their B2B sales with overseas buyers. Whether you’re new to engaging with overseas clients or have years of experience, you’ll come closer to achieving more sales by building stronger rapport and trust.