Kpi – Key Performance Indicators – Complete Course

Kpi – Key Performance Indicators – Complete Course
Published 5/2025
MP4 | Video: h264, 1920×1080 | Audio: AAC, 44.1 KHz

Everything you need to know about KPIs (Key Performance Indicators) in one complete, fast, and practical course.

What you’ll learn

How to structure reliable, relevant indicators

Strategic and realistic goal-setting techniques

Tools such as SIPOC, PDCA, Kanban, Visual Management, Hoshin Kanri, GPD, OKRs, and BSC

How to analyze and classify KPIs

How to use KPIs for decision-making and continuous improvement

Management maturity stages and how to scale your performance

How to link KPIs to daily routines and corporate strategy
Productivity tips and management rituals

Map service level agreements (SLAs) with customers.

Define outcome, process, and input indicators.

Conduct performance-focused management meetings.

Manage routines to ensure strategic goal achievement.

Implement Visual Management to increase transparency.

Apply results-oriented management best practices.

Use goal-deployment methods to align teams.

Requirements

There are no prerequisites for this course

It is designed to be accessible to everyone, regardless of previous experience in management or performance indicators.

You will learn everything you need during the lessons, making this course ideal for both beginners and professionals seeking to enhance their knowledge.

Description

Overview

Section 1: Introductory Module

Lecture 1 Welcome

Lecture 2 Course Syllabus and Structure

Lecture 3 Why You Must Master KPIs

Lecture 4 KPIs in Decision-Making

Lecture 5 Mission and Vision in Performance Management

Section 2: Process and Indicators

Lecture 6 What is a Process? + Main Mapping Tools

Lecture 7 SIPOC Framework Explained

Lecture 8 SLAs and Performance Indicators

Section 3: KPI Management

Lecture 9 Core KPI Concepts

Lecture 10 Why Use Performance Indicators?

Lecture 11 Effectiveness, Efficiency, and Efficacy

Lecture 12 Selecting the Right KPIs

Lecture 13 Types of Indicators

Lecture 14 How to Classify Indicators

Lecture 15 Common Failures in Defining Indicators

Lecture 16 How to Set Meaningful Goals

Lecture 17 Real Examples of Indicators

Lecture 18 You Can’t Manage What You Don’t Measure

Section 4: Routine Management

Lecture 19 What’s Expected: Alignment and Performance

Lecture 20 Daily Management Rituals

Lecture 21 Productivity Tips for Managers

Lecture 22 Visual Management in Action
Section 5: Management System and Strategy
Lecture 23 Management Systems – Fundamental Concepts

Lecture 24 Strategy Deployment
Lecture 25 BSC: Balance Score Card

Lecture 26 Hoshin Kanri: Strategic Deployment

Lecture 27 OKRs: Objectives and Key Results

Lecture 28 GPD: Management through Guidelines

Section 6: Results Management

Lecture 29 Results-Based Management

Lecture 30 Management Concepts and Core Pillars

Lecture 31 Stages of Maturity in Management

Section 7: Conclusion Module

Lecture 32 Conclusion

Lecture 33 Step-by-Step: How to Promote Your Results

Section 8: CLAREZA Method – Define Your Career Plan

Lecture 34 Introduction

Lecture 35 Course Overview

Lecture 37 Attitudes and Behaviors

Lecture 38 Purpose

Lecture 39 Understanding Your Current State

Lecture 40 Career Planning

Lecture 41 Self-Reflection

Lecture 42 Applying the CLAREZA Method

Professionals who want to structure indicator management and improve organizational routine management.,Individuals aiming to transform data into strategic decisions and achieve above-average results.,Leaders and managers seeking to align teams with company strategy and achieve real recognition in leadership roles.,Anyone looking to increase productivity, salary, and organizational influence, becoming a reference in results-driven management.,Those interested in mastering proven tools and methods such as SIPOC, PDCA, Kanban, Visual Management, Hoshin Kanri, GPD, OKR, and BSC, applying them in operational, administrative, and strategic contexts.