Listen: 15 Specific Guidelines To Becoming A Better Listener

Listen: 15 Specific Guidelines To Becoming A Better Listener
Published 12/2022
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz

Improve your relationships, influence and career by becoming a better listener. A concise listening course.

What you’ll learn

Learn 15 specific and actionable guidelines to becoming a better listener.
Recognize 3 types of conversations (emotional, logical and informational).

Use the 5-step listening process to find areas where you can improve.

Improve how you evaluate the message and respond to a speaker.

Improve how well you understand and remember what you hear.

Requirements

You can benefit from this course without any prerequisites.

Description

Overview

Section 1: Introduction

Lecture 1 Why become a better listener?

Lecture 2 How specifically will you benefit from becoming a better listener?

Lecture 3 Course information and structure

Section 2: What type of conversation are you having?

Lecture 4 What type of conversation are you having?

Lecture 5 Is this an emotional conversation?

Lecture 6 Is this a logical conversation?

Lecture 7 Is this an informing conversation?

Section 3: The 5-step listening process

Lecture 8 The 5-step listening process

Section 4: Step 1: Receiving

Lecture 9 Step 1: Receiving

Lecture 10 To improve: Focus your attention

Lecture 11 To improve: Remove distractions
Lecture 12 To improve: Do not interrupt

Lecture 13 Summary

Section 5: Step 2: Understanding

Lecture 14 Step 2: Understanding

Lecture 15 To improve: Avoid assuming you understand

Lecture 16 To improve: Ask questions

Lecture 17 To improve: Rephrase or paraphrase

Lecture 18 Summary

Section 6: Step 3: Remembering

Lecture 19 Step 3: Remembering

Lecture 20 To improve: Focus on the main idea, structure and categorize

Lecture 21 To improve: Connect new information with what you already know

Lecture 22 To improve: Repeat to remember

Lecture 23 Summary

Section 7: Step 4: Evaluating

Lecture 24 Step 4: Evaluating

Lecture 25 To improve: Resist evaluating until you understand

Lecture 26 To improve: Separate the facts from opinions

Lecture 27 To improve: Identify any biases, self-interests or prejudices

Lecture 28 To improve: Recognize false reasoning or fallacies

Lecture 29 Summary

Section 8: Step 5: Responding

Lecture 30 Step 5: Responding

Lecture 31 To improve: Use varying listening cues

Lecture 32 To improve: Own your responses

Lecture 33 To improve: Resist responding to feelings with problem solving

Lecture 34 To improve: Avoid completing the speakers thoughts

Lecture 35 Summary

Section 9: Final words, the work is not done yet.

Lecture 36 The work is done yet, good job on completing this course

If you want to become a better listener, this course is for you.