Maximizing Your Influence And Impact
Published 4/2025
MP4 | Video: h264, 1920×1080 | Audio: AAC, 44.1 KHz
Essential Tools for Building Relationships
What you’ll learn
Identify the Six Steps in the Relationship Ramp Model
Develop Strategies to Excel in Small Talk and Active Listening
Determine the Importance of Authentic Mutual Interest
Identify Methods to Transform Challenging Conversations
Requirements
No experience needed. You will learn all you need to in the course and, with practice, can excel at influencing others.
Description
Overview
Section 1: Introduction
Lecture 1 Welcome and Introduction
Lecture 2 Course Objectives
Lecture 3 Reflection Assignment
Section 2: The Relationship Ramp – Step 1
Lecture 4 Overview
Lecture 5 The Importance of Rapport
Lecture 6 Erosion of Trust
Lecture 7 Step 1 of the Relationship Ramp
Lecture 8 Body Language Cues
Lecture 9 Summary/Assignment
Section 3: The Relationship Ramp – Step 2
Lecture 10 Overview
Lecture 11 Step 2 of the Relationship Ramp
Lecture 12 What Makes Small Talk So Difficult
Lecture 13 Mastering Small Talk
Lecture 14 The 3 R’s
Lecture 15 Questioning
Lecture 16 Summary/Assignment
Section 4: The Relationship Ramp – Step 3
Lecture 17 Overview
Lecture 18 Barriers to Listening
Lecture 19 Identifying Barriers to Listening
Lecture 20 Step 3 of the Relationship Ramp
Lecture 21 Body Language Dynamics
Lecture 22 Summary/Assignment
Section 5: The Relationship Ramp – Steps 4 – 6
Lecture 23 Overview
Lecture 24 Steps 4 and 5 of the Relationship Ramp
Lecture 25 Step 6 of the Relationship Ramp
Lecture 26 Transforming Challenging Conversations
Lecture 27 How to Recover from Being Ceilinged
Lecture 28 Summary/Assignment
Section 6: Mastering the Relationship Ramp
Lecture 29 Overview
Lecture 31 Setting Yourself up for Success
Lecture 32 Helping Others with the Relationship Ramp
Lecture 33 Summary/Assignment
Section 7: Summary and Next Steps
Lecture 34 Revisiting Your Goals
Lecture 35 Course Summary
Lecture 36 Next Steps
This course is intended for individuals seeking to expand their influence and impact in sales, business, coaching, and counseling roles.
