Practical Skills for Managers: Handling Common Employee Problems

Solve workplace people problems confidently using practical, proven management strategies.

Led by leadership coach and author, Zena Everett, this course combines real-world case studies with straightforward coaching frameworks to help managers improve communication, set clear expectations, and lead with emotional intelligence. Through relatable scenarios drawn from real coaching engagements, youll learn how to prevent people problems from escalating, strengthen trust, and build a high-performing team.

Learn How To

• Set clear boundaries and expectations
• Understand what drives employee behavior
• Manage your own behavior to influence others
• Address problems early with constructive feedback
• Build accountability without micromanaging
• Support employee development and motivation

Who Should Take This Course

• New and experienced people managers
• Team leaders responsible for performance and engagement
• Professionals transitioning into management roles

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