Quality Management Toolkit
Published 10/2024
MP4 | Video: h264, 1920×1080 | Audio: AAC, 44.1 KHz
25 Essential Quality and Lean Management Tools Every Professional Should Know
What you’ll learn
Learn strategic tools for aligning organizational goals with quality initiatives.
Prepare yourself to Implement Lean and quality management tools for continuous improvement.
Explore customer needs while conducting effective benchmarking to design products or services.
Identify important data-driven problem-solving techniques and quality improvement tools.
Measure and monitor processes to ensure consistent performance.
Build insight into most common Lean management techniques to eliminate waste and optimize efficiency.
Explore global frameworks and standards to drive organizational excellence.
Requirements
Anyone interested or working in the field of Quality or Lean Management
Description
Overview
Section 1: Introduction
Lecture 1 Introduction
Section 2: Strategic Quality Planning and Management
Lecture 2 Balanced Scorecard
Lecture 3 Hoshin Kanri
Lecture 4 SWOT Analysis
Section 3: Continuous Improvement
Lecture 5 Kaizen
Lecture 6 Quality Control Circles
Lecture 7 Gemba Walk
Section 4: Customer Focus and Benchmarking
Lecture 8 Quality Function Deployment (QFD)
Lecture 9 Kano Model
Lecture 10 Benchmarking
Section 5: Problem Solving and Analysis
Lecture 11 Six Sigma
Lecture 12 A3 Problem Solving
Lecture 13 Total Productive Maintenance (TPM)
Lecture 14 Poke Yoke (Error Proofing)
Section 6: Statistical Process Monitoring and Measurement
Lecture 16 Gage Repeatability & Reproducibility (GR&R)
Lecture 17 Cost of Poor Quality (COPQ)
Lecture 18 Overall Equipment Effectiveness (OEE)
Section 7: Lean Management
Lecture 19 Value Stream Mapping (VSM)
Lecture 20 Spaghetti Diagram
Lecture 21 5S Quality of Infrastructure
Lecture 22 Kanban
Lecture 23 Just-in-Time (JIT)
Lecture 24 Single minute Exchange of Dies (SMED)
Section 8: Business Excellence Models and ISO Management Standards
Lecture 25 Business Excellence Models
Lecture 26 ISO Management System Standards
Section 9: End of Course
Lecture 27 Course Conclusion and Summary
