ServiceNow Now Assist & Agentic AI Foundation Course

ServiceNow Now Assist & Agentic AI Foundation Course
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz, 2 Ch

Master ServiceNow Now Assist & Agentic AI

In this hands-on course, you’ll learn how to use ServiceNow Now Assist, AI Agent Studio, Generative AI, and Agentic AI to build intelligent solutions that can understand context, take actions, automate tasks, and assist users and developers.
What you’ll learn

Understand Generative AI, AI Agents and Agentic AI in simple terms

Explore Now Assist and its capabilities across ServiceNow

Build and configure AI Agents using AI Agent Studio

Understand AI Agent Skills, Tools, Topics and Actions
Build agentic workflows that can reason, make decisions and take actions
Use Now Assist to improve productivity for ServiceNow users and developers

This course is for you if you are

A ServiceNow Developer or Administrator

A ServiceNow Technical Consultant or Architect

Working with ITSM, ITOM, ITAM, CSM or other ServiceNow applications

Interested in Generative AI and Agentic AI

Looking to learn AI Agent Studio and Now Assist

Preparing to build AI-powered ServiceNow solutions

A ServiceNow professional who wants to stay ahead of the AI transformation

Why this course?

Instead of simply explaining AI terminology, this course focuses on how AI can actually be applied inside ServiceNow.

You’ll learn through practical demonstrations, examples, configurations, and real-world scenarios so that you can move from understanding AI concepts to actually building AI-powered ServiceNow solutions.

No prior AI expertise is required. A basic understanding of ServiceNow is recommended.

Learn the technology. Build the agents. Transform the way you work with ServiceNow.