Structured Problem Solving Techniques For Managers & Leaders

Structured Problem Solving Techniques For Managers & Leaders
Published 7/2023
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz

Learn top 9 skills for understanding the techniques available globally to solve problems & also apply in structured way

What you’ll learn

Acquire practical knowledge and hands-on experience with a wide range of problem-solving tools and techniques

Explore the Kano Model to gain insights into customer needs and preferences.

Gain knowledge of the PDCA Cycle to drive continuous improvement and iterative problem-solving

Requirements

Basic knowledge of processes are needed. Should have minimum 2 years experience.

No prior knowledge of problem-solving techniques is required to enroll in this course

Description

Overview

Section 1: DMAIC Technique

Lecture 1 DMAIC Process Explained with Example

Section 2: Management By Wandering Around Technique

Lecture 2 Management By Wandering Around

Section 3: SIPOC Technique

Lecture 3 SIPOC Explained with Example

Section 4: Root cause analysis -5 Why Technique

Lecture 4 The 5 Whys Explained – Root Cause Analysis

Section 5: A Brainstorming Technique

Lecture 5 Charette Procedure_ A Brainstorming Technique

Section 6: Kano Model Technique

Lecture 6 The Kano Model Explained

Section 7: Pareto Technique

Lecture 7 Pareto Analysis for Problem Solving

Section 8: PDCA Technique

Section 9: RACI Technique

Lecture 9 RACI Matrix

Managers and Supervisors: Those who are responsible for overseeing teams and making critical decisions,Team Leaders and Project Managers: Professionals who lead teams or manage projects will gain valuable insights into process improvement, project management, and delegation,Business Analysts and Consultants: Individuals involved in analyzing and solving business problems will find this course highly valuable.,Entrepreneurs and Business Owners: As an entrepreneur or business owner, having strong problem-solving skills is crucial for navigating challenges and driving success.,Professionals Seeking Career Advancement: If you aspire to advance your career into managerial or leadership positions, this course will provide you with the necessary problem-solving skills and techniques